Privacy Policy

Sorted Collective is committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website or services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect different types of information from you to provide our services effectively. This includes:

  • Personal Information: Such as your name, email address, phone number, and postal address, which you provide when you fill out forms, contact us, or engage with our services.

  • Payment Information: We may collect payment details to process transactions for our services. This information is securely handled and not stored beyond the completion of the transaction.

  • Usage Information: We may collect non-personal data about how you interact with our website, such as your IP address, browser type, and pages visited, through cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.

  • Communicate with you regarding appointments, projects, or any inquiries you make.

  • Process payments and manage accounts.

  • Send updates, newsletters, or promotional information if you have opted in to receive such communications.

  • Analyze and improve our website’s user experience.

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. We implement a variety of security measures to maintain the safety of your information, including encryption and secure server storage. Access to your personal data is restricted to authorized personnel only, and we take reasonable precautions to safeguard your information against loss, misuse, or unauthorized access.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information under the following circumstances:

  • Service Providers: We may share information with third-party providers who assist us in operating our business, processing payments, or providing services. These providers are contractually obligated to protect your information and only use it as necessary to perform their services.

  • Legal Obligations: We may disclose your information if required to comply with legal obligations, protect our rights, or respond to lawful requests such as subpoenas or court orders.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small files stored on your device that help us remember your preferences and recognize repeat visits. You can adjust your browser settings to disable cookies, but this may impact your experience on our website.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Choices and Rights

You have the right to:

  • Access and Update Information: You may review or update your personal information by contacting us directly.

  • Opt-Out of Communications: You can unsubscribe from our promotional emails at any time by following the instructions included in each email.

  • Request Deletion: You can request the deletion of your personal information, subject to legal or contractual restrictions.

8. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy regularly. Your continued use of our services after any changes indicates your acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at:

  • Email: hello@sortedcollective.com